Question 1

Settings

Accepted Answer

About Settings

The setting feature allows you to create and modify:

• General Information • Expense Types • Staff Type • Bank Details • Service Tax Details • Payroll Tax Details • Migration of your information from other tools such as Clio and Amicus • File Types • Payment Types • Practice Area • Communications

Who Can Use The Settings Feature

Only Admin user(s) with access rights can manage the settings features.

Question 2

Joint Client

Accepted Answer

About Joint Client

When you create a new Client, you can add a Joint Client as well. In addition, you can add as many Joint Clients to a Client’s profile.

A Joint Client can be created as an Individual or a Corporation.

Who can use the add joint client feature

• All users who have access to Danalix application. • Joint Client feature is available with all Danalix subscription plans.

How to Add a joint client

After you create a new Client, you can ** “Add a Joint Client” by going to:**

Step 1 - Clients & Matters sidebar menu

Step 2- Clients tab

Step 3 - Find the Client’s Name if it is not immediately viewable

Step 4 - Actions menu

Step 5 - Add Joint Client

Step 6 - From the pop-up screen, click “Create New Joint Client”

Step 7 - From the “Add Joint Client” screen displayed next, complete all the required form fields and click save.

How to Delete a joint client

Unfortunately at this time you are not able to delete a joint client.

How to View a Joint client information

Go to:

Step 1 - Clients & Matters sidebar menu

Step 2- Clients tab

Step 3 - Find the Client’s Name, if it is not immediately viewable

**Step 4 **- Client Actions m

Question 3

Trust Account Deposit Slip

Accepted Answer

About Trust Account Deposit Slip

Trust Account deposit slip report provides a list of clients who have had funds withdrawn (transferred) from and/or deposited into their Client Trust Account. More importantly, these deposited transactions must be CONFIRMED under the Bank Transaction Confirmation > Trust Receipt as being deposited into the bank account, and be reflected in the bank account.

If you have transactions that have not confirmed that the funds have been deposited into the bank account, and has also been reflected in the bank account, they will not be included as part of the list of trust account deposit slip records.

|| Note: || A withdrawal (transfer) from trust account Y becomes a deposit when it is deposited in trust account Z. Therefore, both the TRANSFER FROM AMOUNT (-$500.00) AND THE TRANSFER TO AMOUNT ($500.00) are recorded having an account deposit slip.

You are able to also view the individual client deposit slip. The deposit slip serves as confirmation that the funds have been deposited into the bank account, and has also been reflected in the bank account.

Who Can Access Trust Account Deposit Slip Report

Anyone who has access to Danalix platform is able to use the Trust Account Deposit Report.

How to Generate Trust Account Deposit Slip Report

To generate this report, go to:

Trust Reports main sidebar menu > Reports sub-menu > Trust Account Deposit

Question 4

User Profile

Accepted Answer

About User Profile

The user profile feature is available on all Danalix subscription plans and enables you to input, update, and/or delete information such as:

• Firm member name • Firm address • Phone number • Email • Business license number • Rate • Website • Firm logo • Update credit card information • Reset password • Subscription plan • Upload any document related to your user profile • Change or cancel subscription plan • Delete account

Who Can Use The User Profile Feature

Only Administrative Users [also known as Super Users] have access to the User Profile feature.

Managing The Admin User Profile Information

The Admin User (anyone who is currently logged in with an admin user status) is able to manage both their individual staff information (e.g. billing rate, business license number) and the overall firm’s information (e.g. Firm logo, address, subscription payment details).

| ** Helpful Tips** | Certain information under the user profile such as address, firm logo, and website address are used on all users’ profile and certain documents. | As such, each time the Admin User make changes to these information, the changes will be reflected on any feature, function, documents, etc. that uses the information. For example, the retainer agreement uses the firm logo uploaded under the user profile. If you update the firm logo and there is an existing retainer agree

Question 5

Client Verification

Accepted Answer

About Client Verification

You conduct a “Client Verification” when you collect information such as: • Have the client provide you with Identification(s) that attests to who they say they are • Confirm the client’s age • Use an agent to verify the client’s identity • Collect Source of Funds information such as client’s financial transactions, and more • Perform a “Monitoring Assessment” e.g., monitoring your professional business relationship with your client or a third party

How to perform a Client Verification

Step 1

There are two ways to perform a Client Verification:

Option 1:

At the time of adding a new client, once you’ve entered all the client’s information and click “save”, you are prompted to perform a client verification, which is optional at this stage.

Option 2:

Once the new client is added to Danalix system, it is listed on the Clients Summary screen where you can locate the new client and perform a client verification.

**Go to: **

Clients & Matters sidebar menu > Clients tab > locate the new client > Actions menu for that Client > Verification. Here you can complete the Client Verification.

Step 2

You will need to accept “all” the terms on the Term Condition po

Question 6

Client Identification

Accepted Answer

About client identification

Client identification allows you to add additional and detailed information about the client. There are two types of client identification forms provided to collect information for both individual and organization clients: Summary Client Identification Form and Advance Client Identification Form.

|| Noteworthy: It is mandatory that you at least complete the Summary Client Identification form.

Summary Client Identification Form

a. Where the client is an individual, it provides the ability to make changes to the following information: home address, business address, contact information, and whether the client is acting for or representing a third party.

b. Where the client is an organization, it provides the ability to make changes to the following information: company’s general information, business address, contact information, individuals authorized to give instructions, and whether the client is acting for or representing a third party.

Advanced Client Identification Form

a. Where the client is an individual, it provides the ability to add additional information such aliases, date of birth, place of birth, occupation, home address, alternative mailing address, historical addresses, business address, current and historical contact information, preferred language of communication, self-identification information, criminality-rela

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